About Resolve

Why Resolve.

For too long, the equipment hire industry has been heading in the wrong direction. Replacing talent with tech and leaning on an impersonal, faceless process. One that over-promises on what it can deliver.

What’s been missing from the industry is a company that takes a people-first approach to equipment hire. A team that genuinely care about their customers. People you can rely on — from start-to-finish.

That’s where Resolve comes in. Bringing people to the forefront of equipment hire, we’re here to deliver best-fit solutions to meet your project’s exact requirements. Saving you time and money. And managing expectations along the way.

Consistent. Reliable. And a name that you know you can count on.

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The Mission & Vision.

We’re on a mission to bring people back into the equipment sourcing process. 

Through a dedicated account manager — and our forward-thinking approach — we can minimise room for errors and create a more seamless, and personalised, experience; from start to finish.

Vision:

To be the best in the UK and the first call that customers make when it comes to their equipment hire needs. To attract ambitious individuals by being an ambitious business that will scale globally — and be a place where those who have the drive, can build their own success.

The Process.

We offer a complete solution to your every need whilst ensuring transparency and honesty throughout the process. We put our customers at the center of every decision, ensuring the best possible service and a people-first approach.

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Turn-Key Process

From start to finish, we manage your equipment needs and ensure your job is completed.

We give you the peace of mind that all issues, no matter the size, can be resolved.

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Availability

We offer a wide range of products and services that cater to your every need.

Depending on requirements, we can offer a variety of different sizes, weights and carry loads.

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Network

Our extensive network of small and large suppliers means we can deliver to all corners of the UK and beyond.

With 100s of suppliers at our disposal, we can get you what you need, whenever you need it.

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Relationships

Our Account Managers have years of experience and have made a lot of friends along the way.

Their strong relationships with nationwide suppliers allow us to offer the best value, products and services. All of which we transfer to our customers.

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Communication

There’s nothing worse than not knowing where your order is. That’s why we are a people-first organisation.

When you work with us, you get a personal approach with a dedicated Account Manager that will be with you every step of the way.

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Sustainability

We’re conscious of the environment we work in. That’s why we’ve made it our mission to offer our customers the most sustainable options.

Our eco-range, along with our localised delivery options make it easier to offer sustainable equipment hire.

The Founders’ Story.

Why did Nick and Matt create Resolve? 

To do things better — to make an impact on an industry that has lacked a service-orientated player for too long.

With years of industry experience behind him, Nick is well-versed in the business — and what some of the leading companies aren’t getting right. Having teamed up with good friend and recruitment expert Matt, they saw a gap in the marketplace for a more human-led and service-orientated approach to equipment hire. They also want to create new opportunities for driven individuals and build a company that rewards hard work and results.

With ambitious global expansion plans, they’re looking to create success stories for their customers, and team, along the way.